Careers

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Room Attendant

FROM $16/ hour

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment.

ROOM ATTENDANT DUTIES AND RESPONSIBILITIES:

  • Enters and prepares the room for cleaning.

  • Dusts the room and furniture.

  • Replenishes guestroom and bath supplies.

  • Cleans the bathroom.

  • Cleans the closet.

  • Vacuums the carpet.

  • Checks and secures the rooms.

  • Replenish amenities according to the operational standards.

  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards

  • Ensure security of guest rooms and privacy of guests

  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required

  • Cleans guest bathroom/bedroom and entry.

  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

  • Maintain positive guest relations at all times.

  • Be familiar with all hotel services/features.

  • Resolve guest complaints, ensuring guest satisfaction.

  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

  • Remove all dirty terry and replace with the clean par to the designated layout.

  • Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.

  • Replace facial, toilet tissue and bathroom amenities in correct amount and location.

  • Remove dirty bed linen and make up bed with clean linen.

  • Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.

  • Dust and polish all furniture.

  • Realign furniture to the floor plan.

  • Responsible for the cleanliness and maintenance of work area.

  • Responsible for the Hotel property in the work area.

  • Attends to guest calls, guest requests /guest complaints in the area assigned to him.

  • Responsible for following the standard operating procedures.

  • Responsible for achieving and exceeding the guest satisfaction score.

  • Update status of rooms cleaned on assignment sheet.

  • Return and restock cart at end of shift.

PREREQUISITES:

Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

Education:

A secondary school diploma is preferred, Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

Houseman

FROM $16/ hour

  • Assist housekeeping staff with linen and trash removal.

  • Assist with removal of linens from the bed

Front Desk Agent/Relief Night Auditer

FROM $16/ hour

Parking Lot Attendant

FROM $16/ hour

Responsible for monitoring the four designated parking areas for the Marquis de Lafayette Hotel and ensuring that all vehicles parked are registered with the Marquis de Lafayette.

Their work typically involves:

  • Monitoring all four designated parking lots.

  • Checking on every car parked in the Marquis de Lafayette’s parking lots to ensure that they are registered with the hotel and that the parking permit is visible in their windshield.

  • Checking that each vehicle entering the parking lot are arriving to check in to the hotel, or that they are returning with a visible parking permit.

  • Will be required to fill out incident reports in the event that there is an injury or accident located on the premises.

Pool Attendant

FROM $16/ hour

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